Open classroom training: Question techniques and listening skills (Dutch)
June 5, 2020 @ 1:00 PM - 17:00 CEST
One event on 5 June 2020 at 13:00
In this training you learn not only to ask the right questions, but also to listen better! The BEYONCE model helps you to test your listening skills so that you learn to listen actively and fundamentally.
In half a day, not only the theory is dealt with, but also various role plays will be done (and recorded), so you can immediately experience how to apply certain techniques. Sparring with the other participants is always very much appreciated in these trainings courses! Working together with peers from other companies on cases, and finding solutions has a positive effect on the learning process.
At the end of the training, you will get the corresponding tasks and theory in the app and you can practice with videos and cases during that month (and after that as well). This will help you to retain the knowledge and skills and apply it instantly in real-life situations.
Of course you also participate in the weekly sales challenge where you are completely free to come up with the best solution for a realistic sales situation. Approx. 6 weeks later you can join the live webinar so you really learn everything about asking better questions and listening better.
Contents of this training include:
- Understand when you have to ask which questions
- Use the right question techniques to find the needs of customers
- Sharpen your listening skills with the BEYONCE model for active and fundamental listening
This training is part of the blended Professional plan that covers a specific subject every month. It is accessible to subscribers of this training programme.