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Webinar: Dealing with resistance (in English)
January 11, 2019 @ 12:30 - 13:30 CET
One event on 15 May 2020 at 12:30
This webinar makes you a pro in dealing with resistance! You will learn the difference between the different types of resistance, such as (poor) excuses, brush-offs and objections. Of course, you will learn how you can best respond to each of these types! Discover the power of the various objection techniques and understand how you apply them in conversations with customers.
After the webinar, you get corresponding exercises and theory in the app and you can practice for a month (or more) with videos and cases. This will allow you to anchor the matter better and apply it seamlessly in the real world.
Of course you also participate in the weekly sales challenge. You are completely free to provide the best solution for a realistic sales situation.
- The difference between objections, excuses and brush-offs,
- The underlying reasons for each of these types of resistance
- How do you deal with it and keep a pleasant conversation atmosphere
- Hands-on practising with 12 objection techniques, based on your own business environment
Note: the stated time is Central European Time (CET).