- Dit event is voorbij.
Webinar: Dealing with resistance (in English)
18 September 2017 @ 11:00 - 12:00 CEST
This webinar makes you a pro in dealing with resistances! You learn how to deal with different types of resistance, such as excuses, buyers and objections. The training is accessible to subscribers of the Professional and Economy program and is in Dutch.
- The difference between objections, excuses and brush-offs,
- The underlying reasons for each of these types of resistance
- How do you deal with it and keep a pleasant conversation atmosphere
- Practice with 11 objection techniques based on own practice
Please note: the time of this webinar is stated in Central European Summer Time (CEST).