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March 2019

Open classroom training: DISC communication styles (Dutch)

14 March 2019 @ 13:00 - 17:00 CET
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP
+ Google Maps

In this training you will learn how to recognise communication styles, using the DISC model. This helps to build rapport with your conversation partner (there will be 'affinity') and you will improve communication with everyone, even with people who have a different communication style than you. For an additional fee you can do an online DISC test yourself and you get a comprehensive report about your communication style, motivators, demotivators and behavioral characteristics. In a half day not only the theory is discussed, but ...

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Webinar: Question techniques and listening skills (Dutch)

15 March 2019 @ 09:00 - 10:00 CET
Online, Online
Online,The Netherlands
+ Google Maps

In this live webinar, you learn not only to ask the right questions, but also to listen better! The BEYONCE model helps you to test your listening skills so that you learn to listen actively and fundamentally. After the webinar, you get the corresponding exercises and theory in the app and you can practice for a month with videos and cases. This will allow you to anchor the matter better and apply it without thinking in real situations. Of course do ...

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Webinar: Question techniques and listening skills (English)

15 March 2019 @ 14:30 - 15:30 CET
Online, Online
Online,The Netherlands
+ Google Maps

In this live webinar, you learn not only to ask the right questions, but also to listen better! The BEYONCE model helps you to test your listening skills so that you learn to listen actively and fundamentally. After the webinar, you get the corresponding exercises and theory in the app and you can practice for a month with videos and cases. This will allow you to anchor the matter better and apply it without thinking in real situations. Of course do ...

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April 2019

Open classroom training: Convincing (Dutch)

12 April 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP

In this training you learn to present your solution to the customer in a structured way. Translating features into benefits that are in line with the customer's buying motive and communication style is central to this. The principles of Cialdini result in a very effective convincing technique, with which you can repeatedly let the customer say "yes". Contents: Insight into the 6 principles of persuasion of Dr. Cialdini: Reciprocity, Scarcity, Authority, Consistency, Sympathy, Consensus.The RIGHT convincing technique: apply it with your own product aspects ...

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Webinar: DISC communication styles (Dutch)

26 April 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands

In this live webinar you learn how to recognize communication styles using the DISC model. This will help to build rapport with your conversation partner (there will be 'affinity') and you will improve communication with everyone, even with people who have a different communication style than you. For an additional fee you can do an online DISC test yourself and you get a comprehensive report about your communication style, motivators, demotivators and behavioral characteristics. This webinar is interactive and immediately afterwards you get the corresponding assignments ...

Find out more »

Webinar: DISC communication styles (English)

26 April 2019 @ 14:30 - 15:30 CEST
Online, Online
Online,The Netherlands
+ Google Maps

In this live webinar you learn how to recognize communication styles using the DISC model. This will help to build rapport with your conversation partner (there will be 'affinity') and you will improve communication with everyone, even with people who have a different communication style than you. For an additional fee you can do an online DISC test yourself and you get a comprehensive report about your communication style, motivators, demotivators and behavioral characteristics. This webinar is interactive and immediately afterwards you get the corresponding assignments ...

Find out more »

May 2019

Open classroom training: Price presentation (Dutch)

10 May 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP
+ Google Maps

In this training you will learn how a price is created and how to present it in a convincing way. When do you present the price in the conversation? What price techniques can you use? How do you deal with price objections? After this training, there are no more secrets for you and you present he price in a convincing way. If there are any objections, you will learn how to effectively disarm them. Content: Price perception and pricing strategies The influence of the ...

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Webinar: Convincing (Dutch)

24 May 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands
+ Google Maps

In this webinar you learn to present your solution to the customer in a structured way. Translating features into benefits that are in line with the customer's buying motive and communication style is central to this. The principles of Cialdini result in a very effective convincing technique, with which you can repeatedly let the customer say "yes". Insight into the 6 principles of Dr. Cialdini: Reciprocity, Scarcity, Authority, Consistency, Sympathy, Social proof. Use the RIGHT convincing technique with your own...

Find out more »

Webinar: Convincing (English)

24 May 2019 @ 14:30 - 15:30 CEST
Online, Online
Online,The Netherlands
+ Google Maps

In this webinar you learn to present your solution to the customer in a structured way. Translating features into benefits that are in line with the customer's buying motive and communication style is central to this. The principles of Cialdini result in a very effective convincing technique, with which you can repeatedly let the customer say "yes". Insight into the 6 principles of Dr. Cialdini: Reciprocity, Scarcity, Authority, Consistency, Sympathy, Social proof. Use the RIGHT convincing technique with your own...

Find out more »

June 2019

Open classroom training: closing the deal (Dutch)

7 June 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP
+ Google Maps

In this training the final part of the sales discussion is discussed: getting commitment. Every step in a successful sales process requires commitment from the customer: commitment to make a follow-up appointment, give a presentation, start a trial, have a conversation with another person, make a calculation and, ultimately, commitment to do business with each other. The most important aspects, such as the recognition of buying signals and the different closing techniques are explained. Content: What the importance ...

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Webinar: Price presentation (Dutch)

14 June 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands

In this webinar you learn how a price is created and how to present it in a convincing way. When do you present the price in the conversation? What price techniques can you apply? How do you deal with price complaints? After this training, there are no more secrets for you and you present the price in a convincing way.
If there are any difficulties in getting the price accepted, you will learn how to effectively cope with that. Content: Price perception and pricing strategies The influence of the ...

Find out more »

Webinar: Price presentation (English)

14 June 2019 @ 14:30 - 15:30 CEST
Online, Online
Online,The Netherlands
+ Google Maps

In this webinar you learn how a price is created and how to present it in a convincing way. When do you present the price in the conversation? What price techniques can you apply? How do you deal with price complaints? After this training, there are no more secrets for you and you present the price in a convincing way.
If there are any difficulties in getting the price accepted, you will learn how to effectively cope with that. Content: Price perception and pricing strategies The influence of the ...

Find out more »

August 2019

Classroom open training: Acquisition (Dutch)

22 August 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP

In this training we will discuss how to approach potential customers. Many salespeople find it difficult to make new contacts and are afraid of rejection. Nevertheless, it is important for most salespeople to fill the pipeline with new prospects. Years ago, mailings and cold calls were the only instruments for acquisition. Social media now play an important role in approaching new customers. All aspects of acquisition will be discussed in this training. Content…

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Webinar: Closing the deal (Dutch)

23 August 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands

In this webinar the last part of the sales conversation is discussed: getting commitment. Every step in a successful sales process requires commitment from the customer: commitment to make a follow-up appointment, give a presentation, start a trial, have a conversation with another person, make a calculation and, ultimately, commitment to start doing business with each other. The most important aspects, such as the recognition of buying signals and the different closing techniques, are explained and practiced. Content: What the importance ...

Find out more »

Webinar: Closing the deal (English)

23 August 2019 @ 14:30 - 15:30 CEST
Online, Online
Online,The Netherlands
+ Google Maps

In this webinar the last part of the sales conversation is discussed: getting commitment. Every step in a successful sales process requires commitment from the customer: commitment to make a follow-up appointment, give a presentation, start a trial, have a conversation with another person, make a calculation and, ultimately, commitment to start doing business with each other. The most important aspects, such as the recognition of buying signals and the different closing techniques, are explained and practiced. Content: What the importance ...

Find out more »

September 2019

Open classroom training: Negotiate excellently (Dutch)

6 September 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP

In this training you will learn how to negotiate successfully. There are various negotiation styles, and being able to negotiate excellently immediately pays off in getting more value out of deals. In this interactive training you will try to get a better deal in negotiations with your fellow students! We will discuss the following aspects: What is the difference between positional and principled negotiation? What are your ZOPA and ...

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Webinar: Acquisition (Dutch)

20 September 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands

In this webinar, we discuss and practice how to approach potential customers. Many salespeople find it difficult to make new contacts and are afraid of rejection. Nevertheless, it is important for most salespeople to fill the pipeline with new prospects. Years ago, mailings and cold calls were the only instruments for acquisition. Social media now play an important role in approaching new customers. This webinar covers all aspects of acquisition. We…

Find out more »

Webinar: Acquisition (English)

20 September 2019 @ 14:30 - 15:30 CEST
Online, Online
Online,The Netherlands

In this webinar, we discuss and practice how to approach potential customers. Many salespeople find it difficult to make new contacts and are afraid of rejection. Nevertheless, it is important for most salespeople to fill the pipeline with new prospects. Years ago, mailings and cold calls were the only instruments for acquisition. Social media now play an important role in approaching new customers. This webinar covers all aspects of acquisition. We…

Find out more »

October 2019

Open classroom training: present and demonstrate excellently (Dutch)

4 October 2019 @ 13:00 - 17:00 CEST
Stichting Bouwhuis, Zilverstraat 69
Zoetermeer,South-Holland2718 RP

Salespeople will occasionally have to give a presentation for a group, or have to demonstrate a product. Being able to give attractive, dynamic and successful presentations for a group is not easy. And also demonstrating a product requires some ground rules that you need to know about, in order to get to business more easily. In this training, you will learn the intricacies of presenting and demonstrating. In this training we will focus on the following topics: What is the purpose of your presentation ...

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Webinar: Negotiate excellently (Dutch)

11 October 2019 @ 09:00 - 10:00 CEST
Online, Online
Online,The Netherlands

In this webinar, you will learn how to negotiate professionally. There are different negotiation styles and applying the right style can immediately lead to better results. In this webinar, it's all about getting a better deal while keeping the relationship! We will discuss the following topics: What is the difference between positional and principled negotiation? What are your ZOPA and your ...

Find out more »
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